Privacy Policy

1. Introduction

REJU Stem Cells ("REJU," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rejustemcells.com (the "Website") and use our services.

Please read this Privacy Policy carefully. By using our Website and services, you consent to the data practices described in this policy. If you do not agree with the practices described in this Privacy Policy, please do not use our Website or services.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide to us when you:

• Schedule a consultation or appointment
• Fill out forms on our Website
• Contact us via email, phone, or through our Website
• Subscribe to our newsletter or marketing communications
• Participate in surveys or provide feedback

This information may include:

• Personal Information: Name, email address, phone number, mailing address
• Health Information: Medical history, symptoms, conditions, treatment goals (collected during consultations)
• Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
• Communication Preferences: Your preferences for receiving communications from us

2.2 Information Automatically Collected

When you visit our Website, we automatically collect certain information about your device and how you interact with our Website, including:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Information: Pages visited, time spent on pages, links clicked, referring website
• Location Information: General geographic location based on IP address
• Cookies and Tracking Technologies: See Section 5 for more information

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: Schedule and manage consultations, provide medical services, process payments, and communicate with you about your treatment
• To Improve Our Services: Analyze usage patterns, improve Website functionality, and enhance user experience
• To Communicate: Send you appointment reminders, respond to inquiries, provide customer support, and send important updates about our services
• For Marketing: With your consent, send you newsletters, promotional materials, and information about new services (you may opt-out at any time)
• For Legal Compliance: Comply with applicable laws, regulations, and legal processes
• For Security: Protect against fraud, unauthorized access, and other security threats
• For Business Operations: Conduct business analytics, manage our operations, and maintain records

4. Health Information and HIPAA

Protected Health Information (PHI): As a healthcare provider, REJU Stem Cells is subject to the Health Insurance Portability and Accountability Act (HIPAA) and other applicable health privacy laws. Health information you provide to us during consultations or treatment is considered Protected Health Information (PHI) and is subject to additional protections.

We maintain strict confidentiality of your health information and only use and disclose it as permitted by HIPAA and as described in our Notice of Privacy Practices, which will be provided to you during your consultation or treatment.

Your health information will not be used for marketing purposes without your explicit written authorization.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect and store information about your use of our Website. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Analyze Website traffic and usage patterns
• Improve Website functionality and user experience
• Provide personalized content

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Website.

We may use third-party analytics services (such as Google Analytics) to help us understand how visitors use our Website. These services may use cookies and similar technologies to collect information about your use of our Website.

6. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

6.1 Service Providers

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights, property, or safety
• Protect the rights, property, or safety of others
• Investigate fraud or security issues

6.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

6.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

7. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure servers and databases
• Access controls and authentication procedures
• Regular security assessments and updates
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal and contractual obligations)
• Opt-Out: Opt-out of marketing communications at any time
• Data Portability: Request a copy of your information in a portable format
• Objection: Object to certain processing of your information

To exercise these rights, please contact us using the information provided in Section 11. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Note: For health information subject to HIPAA, different procedures may apply. Please refer to our Notice of Privacy Practices for information about your health information rights.

9. Children's Privacy

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Third-Party Links

Our Website may contain links to third-party websites or services that are not owned or controlled by REJU Stem Cells. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Website and services, you consent to the transfer of your information to these countries.

We take appropriate steps to ensure that your information receives adequate protection in accordance with this Privacy Policy and applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated Privacy Policy on our Website with a new "Last Updated" date
• Sending you an email notification (if we have your email address)
• Displaying a prominent notice on our Website

Your continued use of our Website and services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

We will respond to your inquiry within a reasonable timeframe and in accordance with applicable law.

14. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to delete personal information we have collected from you
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided in Section 13.